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About us

At Cawli, we believe every cat deserves a world of comfort and joy. Our brand was created with a simple dream – to bring softness, beauty, and play into the daily lives of cats.

From cozy houses to elegant loungers and playful toys, each piece is designed with love and care. We want every nap to feel safer, every game to feel brighter, and every home to feel warmer with a touch of Cawli.

Because for us, it’s not just about products – it’s about creating little moments of happiness that your cat will cherish.

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Customer Questions

How quickly will I get a response after reaching out?


We do our best to reply as fast as possible. In most cases, you’ll hear back from us within a few hours, and guaranteed within 24 hours. If your request requires extra checking, we’ll keep you updated along the way.

Can I change or cancel my order?


Yes, you can update your order details or cancel it as long as it hasn’t been shipped yet. Just contact our support team, and we’ll take care of it. If the order is already on its way, we’ll help you find the best solution, such as adjusting delivery details or arranging a return after delivery.

What payment methods are available?

We accept Visa, Mastercard, American Express, and Google Pay.
All payments are processed securely through our trusted international partner.
Your card information is encrypted and never stored on our servers.



How can I track my order?


Once your order is confirmed, you’ll receive a tracking number. With this number, you can check the real-time status and location of your package directly on the carrier’s website. We’ll also send you updates when your order status changes.

How long does delivery take?


Delivery usually takes 7–15 business days, depending on your location. You will receive a tracking number once your order has been shipped.